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01326 290631 | stay@silversandsholidaypark.co.uk | Gwendreath, Lizard, Helston, Cornwall TR12 7LZ

Access Statement

We endeavour to treat all our guests and prospective guests as individuals, and recognise other problems than mobility e.g. to assist dyslexic guests we try to use suitable typefaces and paper, and not too many notices!

To do this we take time to discuss individual requirement with each person who contacts us.

Silver Sands is a small holiday park with limited resources. As a result, some requirements are not within our power to fulfil while others we may have considered and can meet. On the other hand if we can meet your special requirements, we will endeavour to do so.

We believe that we have considered most areas to enable you to enjoy your stay at Silver Sands Holiday Park.

Booking and enquiries:- This can all be done via the internet, telephone, email or by post.

Reception

We have endeavoured to minimise the perceived problems at reception and are willing to come to the other side of the desk to enable you to register with maximum ease.

We have endeavoured to keep the reception area both well lit and free from “clutter” and we have also installed a hearing loop to assist customers with hearing disabilities.

Toilet Block

Our toilet block is lit by a photo-receptor cell and the lights come on at dusk. We have decorated the whole area in light colours and have tried to make distinctive contrasts where possible to steps etc. Paths to the entrance are concrete and we have tried to eliminate obstructions where possible.

Generally paths and roads throughout the park are of gravel, as an added safety precaution for children to hear approaching traffic.

Please note

Our holiday homes are standard manufacturing sizes and do not have any special adaptations for people who need to use a wheelchair to aid their mobility.

We welcome customers with the need of registered assistance dogs. Please provide registration details when booking.

We try to keep out grounds free from unnecessary obstructions and with as few labels and notices as possible.

We are always happy to discuss your special requirements and we listen to guests with special requirements as to how we could improve the site to cater for them.

Please feel free to speak to us at any time prior to or during your stay. The team here at Silver Sands are always happy to assist you in any way they possibly can.

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