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+44 1326 290631 | stay@silversandsholidaypark.co.uk | Gwendreath, Lizard, Helston, Cornwall TR12 7LZ

Business Update During Coronavirus Outbreak

  • News

Dear Customers and Friends,

Update as of 23rd June 2020

Re-Opening from 4th July!  Hooray 🙂

We have just listened to the Prime Minister’s announcement in Parliament.  He has confirmed that Campsites can re-open from July 04 as long as any shared facilities can be kept clean.  There are still the usual caveats regarding social distancing and good personal hygiene with frequent hand washing and hand sanitizing still a requirement.  He confirms that the virus is still with us and that we need to remain alert and contact tracing will be a key feature of managing the epidemic.

We will have enhanced cleaning regimes in place and have already taken steps to add hand sanitization points around the park.  In line with current Covid safe guidance we will be limiting the numbers of people that can use any shared facilities and signs will be clearly posted around the park.  We will study the detail behind the announcement and determine what if any further restrictions will need to be employed. Please bear with us. We will get the details finalized in a day or two.

So from today we will be contacting anyone with an existing booking by e-mail and confirming that payment can now be taken. Payment can be made by bank transfer (details should be on our email confirmation) or credit card over the phone or online.

We are so excited and look forward to welcoming you all back to Silver Sands Holiday Park.

Warm regards

Nick & Kell

 


Update as of 20th June 2020

Our Holiday Park is currently closed.

Hope that this difficult period will come to an end soon. The urge to travel to your favourite spots and breathe the fresh Cornish air is growing every day. So we will be ready as soon as the restrictions are lifted. We will soon reopen in the best possible conditions to ensure an excellent stay that will make this strange interlude a distant memory.

For customers who have booking with us for July, we will be sending emails to you as soon as we have updates from the Government.

Thank you again for your patience.

Warm regards

Nick & Kell


Update as of 12th May 2020

Our Holiday Park is currently closed.

The timing of when we can re-open remains uncertain and this will be when the Government say the emergency is over and travel restrictions have been lifted.

Although on Sunday May 10 the Prime Minister issued an easing of some of the lockdown restrictions for certain business categories the leisure sector was not included in this change. We continue to monitor the government’s announcements and will post any update that affects our opening here.

Customers with bookings up to the end of May will be contacted and offered a choice of alternative dates or a credit to use anytime up to the end of 2021. Customers with a booking in June are also welcomed to take up either of these options. We must stress that this is a very difficult and challenging time for our business and we very much appreciate the loyalty of our customers to help us through this. Please stick with us and help us to move your booking smoothly to a safer time.

Warm regards

Nick & Kell


Update as of 2nd May 2020

Our Holiday Park is currently closed.

The timing of when we can re-open remains uncertain and this will be when the Government say the emergency is over and travel restrictions have been lifted.

Given the uncertainty and further to our advice to customers below we are now reminding customers with bookings in May that they are welcome to take up either an option to choose alternative dates or a credit to use anytime up to the end of 2021. Again we would like to emphasise that this is a very difficult and challenging time for our business and we very much appreciate the loyalty of our customers to help us through this. Please stick with us and help us to move your booking smoothly to a safer time. Customers with a booking in  June are also welcomed to take up either of these options.

Further updates will be posted here as soon as we hear something from the Government so please check back from time to time.

Our online booking system is now back online. However, if you wish to discuss a future booking or have an enquiry, please do not hesitate to contact us and we will assist you.

Warm regards

Nick & Kell


Update as of 23rd March 2020

Our Holiday Park is currently closed.

At 20:30 on March 23 the Prime Minister issued a full lock down over the UK in an effort to control the Corona Virus (COVID 19) outbreak.  A list of additional businesses that must close with immediate effect was also released shortly after. This list included Campsites and Caravan Parks.

The timing of when we can re-open is uncertain and this will be when the Government say the emergency is over and travel restrictions have been lifted.

Customers with bookings up to the end of April have been contacted and offered a choice of alternative dates or a credit to use anytime up to the end of 2021. Customers with a booking in May are also welcomed to take up either of these options.  I must stress that this is a very difficult and challenging time for our business and we very much appreciate the loyalty of our customers to help us through this.   Please stick with us and help us to move your booking smoothly to a safer time.

Further updates will be posted here so please check back from time to time.

Our online booking system is now offline until such time as the government say the emergency is over and travel restrictions are lifted.  If you wish to make a booking or have an enquiry, please call us directly and we will assist you.

Warm regards

Nick & Kell

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